Tricks of the Trade: De-Escalation Techniques for Landlords
Responsible property management and tenancy benefits the whole community. Most landlords want to be fair and most tenants are responsible neighbors. But sometimes a situation does arise and before you know it a small issue has escalated into troublesome confrontation.
The Rental Housing Work Group would like to share with all our landlord partners strategies used in the social service field for resolving situations when confronted by a distraught, anxious, or hostile tenant.
This webinar is the 3rd in a new series specifically designed by the Rental Housing Work Group to educate private market landlords on local resources and how current humanitarian efforts can also meet their needs along with the needs of their tenants. So please share far and wide!
Michelle Barnhart, The Community Guidance Center
Convened by the Southwestern Pennsylvania Housing Alliance, the Rental Housing Work Group is a coalition of organizations and individuals committed to expanding affordable quality rental options for individuals and families who face barriers to housing. Using collaboration, coordination, education and risk management, we bring nonprofits together with rental housing owners and managers to advance the goal of a home within reach of every southwestern Pennsylvanian.
The Rental Housing Work Group was formed under the Southwestern Pennsylvania Housing Alliance Network, which is a broad-based venue for persons interested in the community development, affordable housing and homeless arenas to come together, discuss trends, share resources, and develop strategies to meeting the housing needs of our community.